Cookware Warranty

At THE WOLA, we want you to shop with confidence. All our cookware brands come with a manufacturer’s warranty to ensure durability and quality. Please check below for warranty coverage by brand and product type.

🚫 Situations Not Covered by Warranty (for all cookware brands)

Warranties cover manufacturing defects only. They do not cover damage caused by:

• Misuse, abuse, or accidents (e.g., dropping cookware, cutting with sharp tools inside pots).

• Overheating, melting, or fire damage.

• Normal wear and tear (scratches, fading, discoloration, or stains from food/heat).

• Damage caused by dishwashers or abrasive cleaning tools (scrub pads, steel wool).

• Use with metal utensils on non-stick or ceramic surfaces.

• Damage from improper storage (dents, warping).

• Modification, repair, or alteration by unauthorized service.

• Commercial or industrial use (if cookware is designed for household use).

📌 How to Claim Warranty

• Keep your proof of purchase (invoice/receipt).

• Contact our Customer Support Team with product details and photos of the issue.

• Warranty claims will be assessed by the brand’s service team.

• If approved, the item may be repaired, replaced, or exchanged as per brand policy.