Shipping policy
After your order is successfully paid, it may take up to 2 business days (exclude weekends & public holidays) to process and ship out your order.
It may take up to 2 business days (exclude Saturday, Sunday & public holidays) from your order date to process and ship out your parcel. If your order is placed on a Friday, your parcel will likely be shipped out on the following Monday or the next business day.
Domestic Shipping (within Malaysia)
- Enjoy Free Shipping for delivery within Malaysia with minimum spend of RM100 & above.
- For order value below RM100, a shipping fee at RM will apply.
- Your order will take approximate 3 to 5 working days for delivery within Peninsular Malaysia and 10 to 14 working days for delivery to East Malaysia, unless otherwise advised.
- Shipping charges may apply subject to promotional activity. Refer shipping fees at checkout page for delivery to the chosen address.
- Once the ordered product(s) are shipped, no cancellation will be accepted but you can opt for return request.
- We engaged GDex for our delivery services within Malaysia. The tracking number will be emailed to you when your parcel is ready to ship out.
- You may start tracking your parcel in GDex e-tracking system within the next 12 hours after receiving the shipping confirmation email.
